Updated: September 21, 2024
Shipping
Orders are shipped out as soon as possible via UPS, USPS, or other carries depending on the products being shipped and the final destination.
Orders valued over $500 will require a signature upon delivery.
Please inspect the shipment thoroughly upon delivery. In the event of damage, please contact us as soon as possible. Retain all packages as pictures of the damage will be required in order to file an insurance claim with the carrier. If the damage is severe, and you are present at the time of delivery the shipment can be refused.
Returns & Refunds
We want you to be satisfied with your purchase, so if any issues arise please contact us and we will work with you to find a solution.
For non-defective returns made within 30 days from date of purchase payment will be refunded less shipping and handling and a 20% restocking fee. The item has to be complete and in like-new, unused condition in order to receive a refund. In some cases we may be able to provide a full credit towards items in a new order.
**ALL SPECIAL ORDER AND MADE-TO-ORDER ITEMS ARE NON-REFUNDABLE ONCE THE ORDER HAS BEEN PLACED.**
Clearance, outlet, and final sale items are non-returnable.
Returns for refunds after 30 days are not accepted.
Product Warranties
All Rennspec branded products carry a 1-year warranty against manufacturer defects which applies to the original purchaser. A valid receipt will be required to obtain service or replacement. Other products carry the original manufacture warranty.
Warranty does not cover abuse, misuse, or installation error. It is strongly recommended that all car audio equipment be professionally installed by a certified installer to ensure proper system design and installation.
Rennspec shall not be held liable for incidental loss of use, installation or removal, reinstallation, shipping charges, direct or indirect damages, repairs, or any other costs associated with the installation and/or use of products sold by Rennspec. Under no circumstances shall Rennspec’s liability exceed the original amount paid for the purchased products.